FREQUENTLY ASKED QUESTIONS

WHERE ARE YOU LOCATED

The private studio is conveniently located in the heart of Etobicoke. We advise reserving an appointment as the shop is intended for pre-booked appointments and is not open for walk-in consultations or services.


what is the booking process

Booking and consulting is all done via e-mail. If we feel your project is one we can take on confidently, we can begin setting up your appointment. Booking confirmation includes a non-refundable deposit. Get in touch with us and tell us your ideas and availability.


HOW MUCH DO YOU CHARGE

Cost varies per session relative to the project. A non-refundable deposit is placed when booking to secure a date and is credited toward the final cost. Deposits are lost for cancellations but dates can be rescheduled with sufficient notice. At least 48 hours, anything less is considered a cancellation. Please contact us for a more precise estimate.


WHEN do i see the final design

Designs are worked on in the morning of the date booked, prior to your appointment. Minor adjustments can be discussed upon arrival. Designs are only for confirmed clients. Requests for designs to be made prior to booking a session are declined. We ask that you provide as much detail as possible to ensure your vision is executed as close as possible to your request and is understood clearly by the artist before booking. You may receive a follow up e-mail prior to the session to reconfirm your ideas.


HOW LONG IS A SESSION

Full day sessions are up to 8 hours including set up and breaks. Smaller projects vary based on design, placement, size, pain tolerance and skin condition. In some cases, a larger project will require more than one session. If more time is needed, a second session can be arranged.